Data Protection

9bbb's Privacy Policy — Fully in English

This Privacy Policy clearly explains how your personal data is kept safe, how it is collected, and how it is used.

Last Updated: January 2026
Key Highlights

Why Your Data Is Safe with 9bbb

We respect your privacy — at every step, at every moment

SSL Encryption Protection

All your data is protected with 256-bit SSL encryption. Your personal and financial information is kept secure at all times with banking-grade security.

Never Sold to Third Parties

9bbb never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

You're in Control

You have full rights to view, update, or delete your personal data. You can submit a request to our support centre at any time to manage your information.

Stored on secure servers

Your information is stored in a secure, controlled environment. Multiple layers of security are in place to prevent unauthorized access.

Cookie Policy Transparency

We're clear about which cookies we use and why. You can manage your cookie preferences at any time through your browser settings.

Immediate Notification of Changes

If the Privacy Policy changes, you will be notified via your registered email or through a platform notification. You will never be kept in the dark.

1. Introduction

Welcome to 9bbb.bet. We believe that transparency and respect for user privacy are the foundation of a trustworthy online betting platform. This Privacy Policy explains how 9bbb collects your personal information, how it is used, and how we keep it secure.

By using the 9bbb website or mobile app, you are considered to have agreed to this Privacy Policy. We recommend reading it in full before you start using the platform.

Our Commitment: Protecting your information is our responsibility. If you have any questions, feel free to Help Center contact us.

2. What Information We Collect

9bbb collects certain necessary information to deliver its services. We categorize this information into two types:

2.1 Information You Provide Directly

Data Type When it's collected Required?
Full nameAt the time of registrationYes
Date of BirthAt the time of registrationYes
Mobile NumberDuring registrationYes
Email addressAt the time of registrationYes
National ID NumberDuring KYC verificationYes (for withdrawals)
Payment account numberDuring deposits/withdrawalsYes
AddressDuring KYC verificationWhere applicable

2.2 Automatically Collected Information

When you use the 9bbb platform, certain information is collected automatically:

  • Device type, operating system & browser information
  • IP address & approximate location
  • A log of which pages you visited on the platform and for how long
  • Betting history & transaction records
  • Login time and session information
  • Data collected via cookies & similar tracking technologies

3. How Information Is Collected

9bbb collects your information in the following ways:

3.1 Directly From You

  • When filling out the registration form
  • When updating your account profile
  • When uploading KYC documents
  • When contacting our support centre
  • When participating in surveys or competitions

3.2 Through Automated Technologies

  • Cookie & session tracking during website & app usage
  • Transaction data from payment gateways
  • Usage patterns from analytics tools

3.3 From Third Parties

Information is occasionally verified with payment providers or identity verification services. These third parties are bound by strict confidentiality agreements.

Please note: 9bbb only collects information that is strictly necessary to provide our services. We do not ask for excess or irrelevant data.

4. How Your Information Is Used

9bbb uses your information for the following purposes:

4.1 Service Operations

  • Creating and managing your account
  • Processing betting & payment transactions
  • Delivering bonuses & promotions
  • Providing customer support and technical assistance

4.2 Security & Legal Compliance

  • Identity verification & fraud prevention
  • Compliance with Anti-Money Laundering (AML) regulations
  • Preventing access by those under 18
  • Meeting legal and regulatory obligations

4.3 Platform Improvement

  • Analyzing usage patterns to improve your experience
  • Sending relevant offers and promotions
  • Fixing bugs and improving platform performance
  • Testing new features

Marketing communications: You can unsubscribe from promotional emails or SMS at any time. Only critical account-related messages cannot be turned off.

5. Data Sharing Policy

9bbb never sells your personal information. However, data may be shared with specific third parties in the limited circumstances below:

Third Parties Reason for Sharing Security Measures
Payment providers (bKash, Nagad, etc.)To process transactionsEncrypted Connection
Identity Verification ServicesTo complete KYC verificationPrivacy Agreement
Law Enforcement AgenciesTo comply with legal ordersLegal Obligations
Analytics Service ProvidersFor platform improvementAnonymized Data

Important: We never sell or rent your information to advertisers, data brokers, or unrelated companies.

6. Data Security Measures

9bbb uses industry-leading technology to keep your data safe. Our security infrastructure is outlined below:

256-bit SSL/TLS encryption
Two-Factor Authentication (2FA)
Firewall & DDoS Protection
24/7 security monitoring
Encrypted database storage
Restricted staff access policy
Regular security audits
Secure Backup System

Please note, however, that no system on the internet is completely secure. You also have a role to play — use a strong password and never share your login credentials with anyone.

7. Cookie Policy

Cookies are small text files stored on your device. 9bbb uses the following types of cookies:

7.1 Essential Cookies

These cookies are necessary to keep the platform running. They include login sessions, security tokens, and similar functions. They cannot be disabled.

7.2 Performance Cookies

This data is used to analyze which pages cause the most issues and how many users are using which features. All data is fully anonymized.

7.3 Preference Cookies

These cookies help us understand your preferences and usage patterns so we can show you relevant offers. You can disable them in your browser settings, though some features may not work as a result.

Cookie Controls: You can manage cookies at any time through your browser's settings menu. All major browsers — Chrome, Firefox, and Safari — include this option.

8. Data Retention Period

9bbb does not retain your data longer than necessary. Our general policy is as follows:

  • All data is retained for as long as your account remains active
  • Following account closure, transaction records are retained for up to 5 years in accordance with legal obligations
  • KYC documents are retained in accordance with regulatory requirements
  • Marketing data is promptly deleted upon unsubscription
  • Cookie data typically expires within 30 days to 1 year

In the event of a legal dispute or investigation, relevant information may be retained until the matter is resolved.

9. Your Rights

Every registered user on 9bbb is entitled to the following rights:

Right to Access

Submit a request if you'd like to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your account, provided there are no legal obligations preventing it.

Right to Object to Processing

You may opt out of your information being used for marketing or specific purposes.

To exercise any of these rights Help Center Contact us or email support@9bbb.bet. We typically respond within 7 business days.

10. Children's Privacy

9bbb strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.

If a minor is found to have registered on our platform, the account and all associated data will be deleted immediately upon detection.

If you believe your child has created an account on 9bbb, please contact us at support@9bbb.bet.

11. Privacy Policy Updates

9bbb may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly
  • You will be notified at your registered email address in the event of significant changes
  • A notification may be shown when you log in to the platform

Continued use of the platform after an update constitutes acceptance of the revised policy. We recommend revisiting this page from time to time.

12. Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please reach out through any of the following channels:

  • Email: support@9bbb.bet
  • Live Chat: Available 24/7 on the platform
  • Help Center: help-center

We respond to privacy-related requests within a maximum of 7 business days. For urgent matters, contact us via live chat — average response time is just 15 minutes.

Get Started Now

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Your data is completely secure at 9bbb. Register today and enjoy live betting on cricket, football, and more than 50 other sports.

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